Help Center
Find answers to common questions, troubleshooting tips, and get support for Word Bomb.
Frequently Asked Questions
How do I download Word Bomb?
Word Bomb is available for free on the App Store. Simply search for "Word Bomb" in the App Store and tap "Get" to download and install the game.
Is Word Bomb free to play?
Yes! Word Bomb is completely free to download and play. There are optional in-app purchases for power-ups and cosmetic items, but the core game is free.
What devices are supported?
Word Bomb is available on iOS devices running iOS 13.0 or later. It's optimized for both iPhone and iPad, providing the best gaming experience on Apple devices.
How do I play multiplayer?
Tap the "Multiplayer" button on the main menu, then choose "Play Now" to find random opponents or invite friends for private matches.
Can I play offline?
Yes! The single-player mode works completely offline. Multiplayer features, leaderboards, and social features require an internet connection.
How do I save my progress?
Your progress is automatically saved to your device and iCloud. You can also manually save games using the save feature in the pause menu.
What are power-ups?
Power-ups are special items that help you during gameplay. They include Time Freeze, Extra Life, Golden Letters, and Level Skip. You can earn them by playing or purchase them with coins.
How do I earn coins?
You can earn coins by playing games, completing daily challenges, watching ads, or purchasing them with real money. Coins are used to buy power-ups and cosmetic items.
Is my data safe?
Yes! We take your privacy seriously. Your data is encrypted and stored securely. We never share your personal information with third parties without your consent.
Troubleshooting
Game won't start
Try restarting the app or your device. Make sure you have a stable internet connection and that your device meets the minimum requirements (iOS 13.0+).
Multiplayer not working
Check your internet connection and make sure you're not using a VPN. Try restarting the app or waiting a few minutes before trying again.
Progress not saving
Make sure you're signed in to Game Center and that iCloud is enabled. Try manually saving your game from the pause menu.
App crashes frequently
Try closing other apps to free up memory, restart your device, or reinstall the app. Make sure you have the latest version installed.
Can't hear sound
Check your device's volume settings and make sure the game's sound is enabled in the settings menu. Try restarting the app if the issue persists.
Purchase not working
Make sure you're signed in to the App Store and that you have a valid payment method. Check your internet connection and try again.
Account Management
How do I create an account?
Word Bomb uses Game Center for account management. Simply sign in with your Apple ID in Game Center, and your progress will be automatically synced across devices.
How do I delete my account?
To delete your account and all associated data, please contact our support team at support@wordbomb.app with your request.
Can I transfer my progress?
Yes! Your progress is automatically synced across all your devices when you're signed in to Game Center. No manual transfer is needed.
How do I change my username?
Your username is tied to your Game Center account. To change it, go to Settings > Game Center > Apple ID > View Account, then edit your nickname.
Still Need Help?
Can't find what you're looking for? Our support team is here to help you with any questions or issues you might have.
Delete Account
⚠️ Important Notice
Deleting your account will permanently remove all your game data, progress, achievements, and purchases. This action cannot be undone.
How to Delete Your Account
To delete your Word Bomb account and all associated data, please follow these steps:
- Send an email to privacy@wordbomb.app
- Include your Game Center ID or Apple ID email
- Specify that you want to delete your account
- We will process your request within 7 business days
Once your account is deleted, all your data will be permanently removed from our servers and cannot be recovered.